- No charge
- Return fee 9,95 €
If you choose to pay directly with Klarna the money will be charged directly from your account, without any fees.
The order was declined, but the amount has been withdrawn anyway?
Since the payment method allows us to withdraw the amount directly from your account, there is a risk that the amount is charged even if your order has not been carried out. You will of course receive a refund directly to your bank account, but it can take up to 5 working days (Mon-Fri) until the amount is available.
When will I receive reimbursement for my return?
It usually takes about two weeks from the date you returned your package until we receive your return. We will send you a confirmation email as soon as we have received the return and started the refund procedure. Within 5 working days (Mon-Fri), the amount will be refunded to the bank account used for purchase.