- 9,95 € Return shipping per order
How do I return an item?
- Sign in and register your return online at My Pages, or, if you do not have an account, via this link. It's important that you register your return online so the return process and refund will be as quick and smooth as possible. If you want, you can also use our return slip which you can download here.
- You can find the return label on the backside of the delivery note. Make sure to cover the original shipping label completely, if you use the original packaging.
- Bring the package to a post office or a postal point. (Do not bring the package to DHL.). Make sure to get a proof of postage receipt, and to save that receipt until you receive the return confirmation email from us.
Done! We'll send you a return confirmation email as soon as your return is registered, and then proceed to process your refund.
NOTE: Make sure the item(s) is in the same condition as it was upon reception, i.e. in the original packaging, with all labels and tags attached. If the item returned is not in sellable condition, you won't be refunded for your return. If you receive a faulty or incorrect item, please contact us and await further instruction before returning the item(s). Our customer service team will inform you whether or not you are eligible for a cost-free return.