We will send you a dispatch confirmation email as soon as the package leaves our warehouse. This email will contain a tracking number with which you can track the shipment. Note that it may be a day or so before the shipment becomes traceable.If you have not received your order within 3-6 working days (Mon-Fri), you will receive a notice regarding the delay. It may be that one item had to be back-ordered or that we are experiencing slight delays due to a high workload at Nelly.com/Nlyman.com. If you have not yet received your order within 8 working days (Mon-Fri) after receiving a delivery update from us, kindly contact our customer service team.